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Contacts Configurations

Contacts are organized in profiles and can be added Areas of interest and Business Areas. Configuring contacts will let you setup these items.

Contact Profiles

Contact profiles let you determine the structure of your contacts information in your database.

This way, user will be able to:

  1. Determine unlimited contact profiles
  2. Independent information structure for each contact profile
  3. Add sub-profiles to each contact profile
  4. Independent information structure for each contact sub-profile
Configuring contact profiles

Contact profile list

Accessing the menu option for the contacts profile menu will give you the list of profiles already created. You'll be able to see, for each profile, the number of contacts associated with it.

On the top of the list you'll find the button to create a new contact profile.

Creating a new Profile

When creating a new contact profile you'll have to enter a title for it, which will in turn appear on the contacts menu, and choose the field you'll need for contacts associated with this profile. For each field you choose you can determine if it will be a mandatory field and you can even edit the label of the field and other properties that vary depending on the field type. To speed up the process of choosing fields you have shortcut both on the top and bottom of the fields list which allow you to choose:

  • All fields
  • No fields
  • All mandatory
  • All non mandatory

If the fields available on your default list are not enough you can add extra custom fields. These fields can be of many diferent types and you can add as many as you need. The custom fields you enter, will be available to other contact profiles you create next.

Contact Profile Detail

Accessing the contact profile details will show you all the information you need to know about the profile.

Each contact profile details page has the following tabs:

  • Profile
  • Sub-profile
  • Import data

Sub-profiles

In the sub-profiles tab the user will be shown all the sub-profiles created for the profile you're viewing. You'll be able to add extra sub-contact profiles ou view each in detail.

Areas of interest

Determining Areas of Interest will allow you to colect information from your contacts and send communications for contacts who share a common area of interest.

Business areas

Business areas follow the same principal as the areas of interest.