CONTACTING CUSTOMER SUPPORT

Currently we offer customer support via Helpdesk Ticket Manager System and email only.

Because specific customer account information is identifiable and helps speed up resolution, we give higher priority to support tickets generated from the Helpdesk Ticket Manager System within the control panel.

NOTE: Customers can communicate with Seamlink and Seambox Customer Support even if their email is down or not accessible by using the Helpdesk Ticket Manager.

Helpdesk Ticket Manager:
Log into http://yourcompanyname.seambox.com and navigate to the Helpdesk Ticket Manager to open a ticket. Customers can see a history of all the tickets submitted via the control panel and customers can reply to tickets from the Ticket History section.

Technical Support
e-mail: support@seambox.com

Signup Problems
e-mail: sales@seambox.com

Billing Department
e-mail: billing@seambox.com