Seambox has a flexible structure for contact registration that supports all of your company needs. It allows you to define any number of contact profiles and sub profiles for contact registration. This way you can have a database for your clients, suppliers, partners or any other with the information structure you choose

With Seambox we created an innovative approach to contact library management. Basically you can setup any contact structure you want for your business. Imagine if all your clients have complex organization structures and you want to have record of every contact from each department. With Seambox you can setup the structure you need.

Seambox allows you to gather information of your contact area of interest and organize it by its business area. This way you can communicate with them efficiently selecting only one business area or area of interest.

Seambox has the tools for lead management with an architectural perspective that simplifies the process of capturing data from customers. This allows your organization to understand the costumer's inquiry and solutions to contact the costumer regarding the inquiry.

One of the core functionalities of Seambox is the communication system that takes benefit from the information stored in your contact database. You can manage any kind of communication within Seambox, from e-mail management or SMS messaging to voice communication and fax or letter communications and even newsletters. Seambox manages these communications as a process where you can have a sequence of communication organized towards a coherent objective you define (marketing, opportunities, support). Messages can be sent directly from Seambox.

Seambox gives you the tools for storing any templates of messages to be used through your Seambox Communication System These message templates can be built to use information from you contact for message personalization purpose. All templates can be used for any kind of communications you want to use.

Manage sent and received email from Seambox. You can send personalized emails to any number os contacts from your database or contacts from other sources. Manage the message follow-up by seamlessly recording the chain of messages sent or received for one contact or a group of contacts. Record received emails and determine the group of user or individual user responsible for the follow-up.

Seambox integrates a system for sending short messages to your contacts mobile. This is one of the most effective marketing tools for promoting your activity and to maintain your customer reminded of main events and important activities.

With Seambox you can build your business newsletters for your marketing campaigns and keep track of the results obtained from it (read messages, number of links clicked).

Seambox fax solution is an online fax system that allows you to manage sent and received faxes in a centralized manner and it requires no hardware to process your communications. Directly from Seambox you can send and receive faxes and setup any number you need for your organization.

Seambox letter management solution gives you the tool for building your letter communications for your contacts. With Seambox you can create personalized letters for group of contacts or use one from your message library. Create the models you use in your organization, code the letter automatically and store all your letter communications in one centralized place.

User can setup their accounts with an email signature and other parameter for easy usage of Seambox Communication System. Each user can access only his communication and receive alerts for every contact that requires follow-up.

With Seambox you can report every meeting you have and determine follow-up dates for a user or a group of users.

Seambox eBilling is a flexible tool for managing billing processes and by being integrating with Seambox it allows you to communicate billing issues efficiently with your customers and have access to the information wherever you go.

Seambox eBilling was built on the concept that the customer must be allowed to control effectively its billing process. To answer that need each client can setup its billing documents and determine what information it will include. You can create any number of billing documents even for your stock management.

For each billing document you will be able to determine it numeric sequence allowing you to start with Seambox whenever you want.

Automatically manage payment terms in your Seambox eBilling to receive alerts of clients with overdue payments.

Seambox eBilling has a built in configuration tool that allows you to setup billing documents or just use one from several templates available. Each document is 100% customizable.

With Seambox eBilling integrated with Seambox you will be able to have a general view of every billing activity of each customer with no need to export information reports.

When setting up your billing documents, you will be able to determine its subsequent documents in the billing chain. This will allow you to automatically copy information from different types of document consistently through the billing chain. User will always be able to visualize this document flow.

For the annoying part of having to alert your customer of overdue payment or any other issue concerning a specific transaction, Seambox eBilling is integrated with Seambox Communication system so that you can send any kind of messages to your customer keeping the billing information and related messages connected for better information integrity.

All messages related to a billing transaction can have a follow-up alert date so that you receive a warning when customer does not reply to your alerts.

Seambox eBilling gives you the tools to create your product catalog. You can connect to you product catalog wherever you go with a simple Internet connection.

Seambox eBilling lets you organize your product into categories. You’ll be able to create as many product categories as you need for your small-business and keep your catalog organized and more easy to use.

With Seambox eBilling you’ll be able to have a clear picture of all transaction made with a customer or a supplier as automatically Seambox organizes this information and presents it in a simple way.

For each product you can determine if it requires stock management. This will automatically generate procedures to control stock movement for that product and let you know when stocks reach a certain limit.

Seambox eProject is a flexible tool for managing projects gathering all your team in one simple environment. It offers a simple and intuitive interface that will make project management fun.

With Seambox eProject you can create all the projects you need to manage in your small business. Schedule tasks or your project and assign them to your team.

Seambox eProject offers a shared environment for managing your project. It will allow you to gather your entire workforce in one place and keep focus on the project objectives.

We think time is critical for project development. With this in mind, we included in Seambox eProject several reports that will help you keep track of ongoing project and evaluate the results of finished projects.

Only assigned users can report progress in each task. Also, for each tasks assigned, one user will receive alerts of approaching deadlines and missed deadlines.